Privacy Policy

Effective Date: 01/01/2026

Business Name: Tulsa Veterinary Acupuncture
Owner: Dr. Rachael Baldwin, DVM, CVA
Location: Tulsa, Oklahoma
Website: www.TulsaVeterinaryAcupuncture.com

Tulsa Veterinary Acupuncture (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us online.

By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Your name
Email address
Phone number
Mailing address
Pet’s name, species, and relevant medical information you choose to share
Appointment requests or inquiries submitted through contact forms or scheduling tools

We may also automatically collect limited non-identifying information such as:

IP address
Browser type
Pages visited
Date and time of access

This information helps us improve website functionality and user experience.

2. How We Use Your Information

We use your information to:

Respond to inquiries and appointment requests
Provide mobile acupuncture and related veterinary services
Communicate regarding scheduling, services, or follow-up care
Improve our website and services
Comply with legal and professional obligations

We do not sell, rent, or trade your personal information.

3. Veterinary Medical Information

Any medical information you voluntarily provide about your pet is used solely for the purpose of providing veterinary acupuncture and integrative care.

While veterinary medical records are not governed by HIPAA, we treat your pet’s health information with the same level of confidentiality and professionalism.

4. Sharing of Information

We may share information only in the following circumstances:

With your permission
With your primary veterinarian for continuity of care
When required by law, regulation, or court order
To trusted third-party service providers who help operate our website or scheduling system (e.g., website hosting or booking software), and only as necessary for their function

All third-party providers are expected to maintain the confidentiality of your information.

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

Improve site functionality
Analyze website traffic
Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

Request access to the personal information we hold about you
Request corrections or updates
Request deletion of your information, subject to legal and professional record-keeping requirements

To make a request, please contact us using the information below.

8. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our services and website are not directed to children under 13. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Tulsa Veterinary Acupuncture
Dr. Rachael Baldwin, DVM, CVA
Tulsa, Oklahoma
Email: info@TVA.com
Phone: 918-732-9569